Full Job Description

The Assistant Food and Beverage Manager is responsible for maintaining professional, efficient service standards for Food and Beverage at Country Hills Golf Club. A key role on the team to assist with managing the daily operations as well as training and monitoring Food and Beverage Team Members.

Qualifications

1. Club Members

• Develop professional, respectful relationships with the Country Hills Membership.
• Serve Members and guests as required.
• Be prepared to answer Member’s questions by being an expert in every Food and Beverage product offered at the Club.
• Respond efficiently and accurately to member complaints.
• Understand and enforce the Club rules and policies as necessary.
• Maintain orderly control of Member reservations and drop-ins.

2. Country Hills’ Team Members (staff)

• Foster a positive, upbeat attitude among all department Team Members.
• Assist the Events and Experience Manager with Club events as required.
• Training and development of Team Members focusing on the Club’s Core Values, Mission, Vision and Culture.
• Develop goals, incentives, and celebrations for the Food and Beverage Team that are in line with the annual operating budget.
• Provide consistent and clear communication to all Team Members.
• Hold Team Members accountable for their performance when necessary.
• Ensure seamless, open, and friendly communication between front of house and back of house.

3. Department Management

• An on-floor presence is key to this role, including working nights and weekends.
• To be a leader on the F&B team, and someone staff and members can come to for feedback or with questions/concerns.
• Follow all food and safety regulations.
• Ensure all established service standards are maintained.
• Assist with weekly orders including liquor, beer, wine, and sundries.
• Assist with inventory management and counting monthly.
• Listen to Members feedback on menu items, as well as run regular research comparisons for pricing and popular items.
• Assist with creating department schedules.
• Assist with department payroll and control variable labour as a percentage of department revenues.
• Assist with updating the POS System as needed.
• Produce appropriate department reports to the Food and Beverage Manager as requested.
• Assist in working with our vendors on clear communication, preferred pricing, and accurate ordering.
• Work with our accounting team to ensure our accounts payable are up to date.
• Organize, clean and stock all front of house Food and Beverage areas including stock rooms.

4. Requirements

• Minimum of 3 years of experience in a leadership role within the food and beverage industry
• Solid understanding of food and beverage operations, including service standards, wine pairings, and culinary trends.
• Extensive beer and wine knowledge is advantageous.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience and knowledge working with different POS systems.
• Ability to thrive in a fast-paced and dynamic environment.
• Relevant degrees, diplomas and certifications in hospitality or culinary arts are advantageous.
• Must have a current ProServe and be knowledgeable of AGLC laws and requirements.

Benefits

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

If you have a passion for the food and beverage industry, excellent customer service skills, and the ability to work in a fast-paced environment, we would love to hear from you. Apply now to join our team as the Assistant Food and Beverage Manager!